Elizabeth Rose Vintage Teas

Terms And Conditions

  1. All goods remain the property of Elizabeth Rose Vintage Teas
  2. A 50% non-returnable deposit is payable on both Afternoon teas and China hire at the time of booking.
  3. Fourteen days prior to event the balance is payable and in the case of hire only a damage deposit is payable.
  4. After delivery the hirer is responsible for the goods until they are returned and should check that insurance is in place for large hirings.
  5. Goods must be returned in the condition and original packaging in which they were received.  All loss and damage to both goods and packing will be chargeable.
  6. Goods must be available for collection or returned to us at the agreed time, overdue charges will be applied at the daily rate for late collections.  There will also be a charge if our driver has to return at a later date due to unavailability of goods or failure to arrange your own representative to facilitate collection.
  7. Delivery will take place on the day before hire commences and collection will be the day following the hire date.  Any changes to this format will be chargeable. Any shortages or damaged goods in the delivery must be notified within 6 hours.
  8. We will endeavour to supply items as ordered, however due to the nature of the crockery, we cannot agree to supply exact items you may see in our advertising, but we will make every effort to accommodate your requirements.
  9. We offer a washing up service – the cost of this is 20% of the hire cost.  If you choose this option, please ensure that plates are clear of food debris before tighly wrapping in clingfilm (no more than ten to a stack).  Also cups and saucers must be cleared of any residue before repacking in the original manner.  If you do not choose this option it is imperative that neither crockery nor cutlery is placed in a dishwasher, it must be carefully hand washed and the cutlery with bone handles should not be submerged in hot water. Table linen will be laundered by ourselves and this is included in the hire cost.  (Please note that the china is of vintage type and must be handled carefully as it chips easily – it is not of normal catering quality)
  10. We will not accept goods other than those which were originally supplied.
  11. Elizabeth Rose Vintage Teas will not be responsible for any injury or damage to property incurred due to damage or breakage of our goods.